About Imagine Technology Group
Clients of large document technology providers have experienced poor communication and slow response times. They became frustrated as their issues went unsolved. We worked for those companies and saw it firsthand.
We started Imagine Technology Group to provide the document technology solutions and service that clients deserve. With over 200 years of combined industry experience, we had a seasoned team ready to go and built a quick infrastructure.
Think Beyond Your Expectations
Your Success =
Our Success
The Imagine Technology Group Difference
Imagine Technology Group partners with our clients to provide full account management. We are focused on meeting our clients’ document technology needs. Our goal is to provide high-tech solutions with old-fashioned, personal customer service.
We are headquartered at the heart of the Dallas/Fort Worth Metroplex in Arlington, Texas. We are local—you call an 817 number to talk to us. We are also responsive—when a printer goes down, we’re there ASAP to get it back online.
Our management team are equity partners and owners of the company; we are not funded by a group of investors. As such, we go above and beyond to ensure our clients’ success—because that is our success.
Client Profile
We serve small businesses and organizations across the Dallas/Fort Worth Metroplex. Our clients range from small businesses to local branches of Fortune 500 companies. We have a 99.5% client retention rate, and many of our clients have been with us for over 15 years.
Some of our clients include:
- acute and non-acute healthcare facilities,
- law firms,
- oil and gas companies,
- private schools,
- non-profit organizations and churches,
- and beyond.
In addition to providing document technology and support, we also help ensure compliance with industry-specific privacy and security regulations.
All our clients have two things in common: They want to be treated like family, and they don’t want to think about their technology.
In an industry where it’s so easy to be faceless, we want our clients to know we have faces. We truly want to build long-term relationships with our clients by understanding their needs and providing timely, functional solutions.
John Leinweber
Chief Executive Officer
- John is an established leader in the US document imaging industry, with over 40 years of experience.
- He has served as a successful CEO in multiple organizations, leading thousands of employees with a shared goal of providing an exceptional customer experience.
- He is passionate about maintaining the highest level of customer service and satisfaction with all our customers, while creating a culture of ownership and accountability.
- John actively seeks to provide opportunities for professional growth and advancement to Imagine employees, knowing that only a strong team with shared values is capable of earning the trust and appreciation of our customers.
Peggy Brown
Executive Vice President of Sales
- Peggy holds a Bachelor of Arts from University of Texas and has over 35 years of experience in the document imaging industry.
- Her main role is to help our healthcare clients meet their compliance, security, financial, and performance standards.
- She understands how critical it is for healthcare organizations to have document technology that works and remains compliant.
- Peggy loves entertaining at her lakehouse on Cedar Creek Lake and traveling to beach destinations with her husband, Charlie Brown (yes, that’s his real name).
Jeff Hurst
Executive Vice President of Service
- Jeff began his career in the document technology industry in 1984 as a service technician, and has never looked back.
- He is responsible for the day-to day-strategy of our Service Department and focuses 100% of his time on Imagine’s service team and customers.
- He is committed to ensuring customer satisfaction through quality work on all devices and services.
- Jeff’s favorite hobby is fishing on Lake Tawakoni at his weekend getaway with his wife.
Keith Brown
Executive Vice President of Operations
- Keith comes to Imagine with over 20 years of experience in operations management.
- He oversees internal operations, helps build strong customer relationships, maximizes operating performance, and helps to achieve the company’s financial goals.
- He is driven by a devotion to make the customer experience the best that it can be, with a commitment to meet and exceed all objectives.
- Keith was born and raised in Arlington, TX, married his high-school sweetheart, and is enjoying raising their two kids. He also enjoys sports, woodworking, and fishing.
Awards and Recognition
Think Beyond
the hassles of printers.
Imagine having the document solutions and support you need from a provider that treats you like family.
