Clients of large document technology providers have experienced poor communication and slow response times. They became frustrated as their issues went unsolved. We worked for those companies and saw it firsthand.
We started Imagine Technology Group to provide the document technology solutions and service that clients deserve. With over 200 years of combined industry experience, we had a seasoned team ready to go and built a quick infrastructure.
Imagine Technology Group partners with our clients to provide full account management. We are focused on meeting our clients’ document technology needs. Our goal is to provide high-tech solutions with old-fashioned, personal customer service.
We are headquartered at the heart of the Dallas/Fort Worth Metroplex in Arlington, Texas. We are local—you call an 817 number to talk to us. We are also responsive—when a printer goes down, we’re there ASAP to get it back online.
Our management team are equity partners and owners of the company; we are not funded by a group of investors. As such, we go above and beyond to ensure our clients’ success—because that is our success.
We serve small businesses and organizations across the Dallas/Fort Worth Metroplex. Our clients range from small businesses to local branches of Fortune 500 companies. We have a 99.5% client retention rate, and many of our clients have been with us for over 15 years.
Some of our clients include:
In addition to providing document technology and support, we also help ensure compliance with industry-specific privacy and security regulations.
All our clients have two things in common: They want to be treated like family, and they don’t want to think about their technology.
In an industry where it’s so easy to be faceless, we want our clients to know we have faces. We truly want to build long-term relationships with our clients by understanding their needs and providing timely, functional solutions.
Imagine having the document solutions and support you need from a provider that treats you like family.